Know every member, and keep them
Profiles, attendance, lifetime value and notes for every client. Spot the regulars who are about to lapse — before they actually churn — and bring them back automatically.
2-week early churn warning
Every visit, note and dollar in one place
Each member gets a full profile: attendance history, purchases, lifetime value, injuries and front-desk notes. Your coaches walk into class already knowing who needs a modification.
- Attendance & purchase history
- Lifetime value & visit streaks
- Private notes & health flags
Slice your members any way you ask
Build behavioural segments from attendance, spend and tenure, then act on them. New this month, lapsing regulars, high-LTV VIPs — every segment updates itself as members move between them.
- Live behavioural segments
- Spend, tenure & frequency filters
- Saved audiences for campaigns
The right message sends itself
Email and SMS automations trigger off behaviour: welcome a new member, nudge a no-show, win back a lapsing regular. Set the journey once and it runs quietly in the background.
- Email & SMS automations
- Behaviour-triggered journeys
- Win-back & re-engagement flows
“We can finally see who’s about to drift away. Win-back flows brought a third of our lapsing members back.”
Explore the rest of the platform
Every Orjinsoft Gym feature works together — pick another to dig in.
See your members the way Orjinsoft Gym does.
Book a 20-minute demo. We'll load a sample of your members and show you the segments and retention signals hiding in your data.